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Privacy Policy Barbara-psychicmedium.com

This is the privacy policy of Barbara-psychicmedium, a company that specializes in spiritual services. This policy is intended to give you insight into the way we deal with your personal data.  This Policy applies only to activities on Barbara-psychicmedium and not to any sites we may link to. By using the website you accept our Policy. We may revise it at any time by updating the website. If you have any questions regarding this Policy, please contact us at: support@barbara-psychicmedium.com

We (Barbara-psychicmedium) determine the “goals and means” of the data processing operations that take place within our operations, which means that we are obliged to communicate clearly about this to our clients.

This privacy policy provides you with information about the types of personal data we process and the purposes of the processing, the legal basis on which we process your data, the period for storage of your data, third parties with whom we share your data and your rights as a person involved.

Types of personal data and goals

Barbara-psychicmedium will process the following data, provided they are provided by you:

we collect and store the following personal information:

  • First and last name;
  • Date of birth;
  • Telephone number;
  • E-mail address;
  • Billing address;
  • Bank account number;
  • Credit card information.

We collect and store the following technical information when you visit our site:

  • IP address;
  • Browser type;
  • Site usage.

We use and collect the IP address, demographic and user preference information from you to improve your user experience, improve the overall functionality of our website and contact you regarding your account or transaction.

All your personal information data is mainly used for our services. If you send us an e-mail with a question we will see your personal data. The services we provide as a result of this and the data that we process for this depends on your request. You may want to make an appointment for a telephone or chat consultation or an e-mail consultation. For example, we use your name, e-mail address and place of residence details to contact you for the planning of your consultation. If you ask for a photo consultation, we also ask you to send a photo. We use all these personal data as stated in the context of our services.

If you send us an email to post a review about one of our advisors, we place your review on our website. This only happens if you give permission for this. We also use the information in your e-mail for the quality improvement of Barbara-psychicmedium.com.

When you approach us for one of our services, an agreement is made upon payment. In that case, we see your details (first and last name, address details, IP address, e-mail address and bank account or credit card information) to process the payment.

Legal basis

Barbara-psychicmedium bases on the processing of personal data in the context of its business operations on the following basis:

  • Permission
  • And the execution of an agreement

This means that we derive the legitimacy of our data processing from the execution of the agreement that is made upon payment. For other processing that can take place in the context of our business development, we will first ask you for your express consent.

Retention periods

Barbara-psychicmedium retains your data no longer than necessary to achieve the purposes for which your data is collected. It is true that there is a legal obligation on us to keep basic data within the meaning of the Taxlaw for 7 years, the so-called fiscal retention obligation. The details that fall under this obligation are: the debtor and creditor administration, (name, address, bank/creditcard information and residence details) can be found here.

We store personal data for 6 months that fall outside this. The reason for this is that this may be necessary in the context of our business operations, for example if you ask a question later on whether we want to contact you.

It happens that we receive personal data, for example in a mail message, without any follow-up given as this is not necessary. We will delete this information within 7 days at the latest.

Third parties

Barbara-psychicmedium shares information with third parties only to the extent necessary for the provision of our services. Third parties are processors of which we purchase services (often IT) that we need again for the provision of our own services. These are, for example, companies that handle the payment for us online or manage our website. We have concluded so-called processor agreements with these companies in which the relationship with regard to the processing of personal data is regulated. For example, these companies have a duty of confidentiality with regard to the personal data that we share with them. Specifically, we share your personal data with the following companies.

PayPal.com, Mollie.com

When purchasing credits you have the option to pay via Paypal or Mollie. The personal details of you that these companies see with a payment are: first name, last name, address, IP address, e-mail address and bank account, credit card number. This is necessary for the settlement of the payment.

Combell.com

Combell.com is the hosting provider of our website. They can only view the IP addresses of visitors. In addition to hosting the website, they also keep statistics for us about traffic on the website. This way we can see how often which pages are visited, so that we can use this information for quality purposes.

Contactmakers

Contactmakers is our Telecom provider. They provide the telephony within our operations and can see the telephone numbers that are called. We can request these telephone numbers from Contactmakers when this is necessary in the context of our services. For more information on this, see “Types of personal data and targets” above.

Barbara-psychicmedium also uses Google Analytics and Advertising Features that allow us to track Google Analytics Demographics. You can opt out of Google Analytics tracking at Google Analytics’ currently available opt-outs for the web.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Barbara-psychicmedium and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to support@barbara-psychicmedium.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. We respond as quickly as possible, but within four weeks, at your request.

Barbara-psychicmedium and marketing communications to you

In order to keep our customers informed, we use newsletters and we send information via e-mail, but only if you have subscribed.

If you signed up for our newsletters and/or daily spiritual quotes, you can always at any time unsubscribe from this list by choosing ‘unsubscribe’ at the bottom of the e-mail.

Data security

Barbara-psychicmedium take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.Barbara-psychicmedium is committed to protecting your privacy and uses some of the most sophisticated security software commercially available. Any personal information you submit to us is sent through a secure channel, using SSL (Secure Sockets Layer) software. You can also check the URL address bar at the top of your browser. This line should show the first characters as “https” when a secure connection has been established, rather than the “http” which indicates that a connection is not secure. Barbara-psychicmedium does not screen or edit the content of communications between members and advisors during phone readings, E-mail readings or online chat readings. Such communications are personal and private. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at support@barbara-psychicmedium.com.

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